INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

1. What materials are your suitcases made from?

Our suitcases are made from high-quality, durable materials such as ABS, PC, or PP plastics, designed to withstand impact and heavy travel conditions. Each model is selected for strength, longevity, and style.

2. Do your suitcases come with TSA customs locks?

Yes. Most of our luggage models feature TSA-approved customs locks, allowing secure travel and smooth airport inspections.

3. Are your luggage sets expandable?

Many of our models include expandable capacity, giving you extra space when needed. Check the product description for each model to see if it includes this feature.

4. How long does shipping take?

Most orders are processed within 1–2 business days. Delivery times vary depending on location but generally take 3–7 business days. You’ll receive a tracking number once your order is shipped.

5. What is your return policy?

We offer a hassle-free 7–14 day return or exchange policy for unused items in their original packaging. If your product arrives damaged or defective, contact our support team and we’ll assist you immediately.

INFORMATION ABOUT US

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